SPEX

SPEX is our governed agent system. It runs multi-agent workflows that move from conversation to resolution, document to reconciliation, and data to insight, with the determinism and auditability operations require.

Purpose of this page

The product page for SPEX: the governed-agent story for operations.

Outline to complete

• The tension: copilots touch repetitive, document-heavy work but never fully take it off the team’s plate.
• What SPEX does, framed as governed multi-agent workflows on a knowledge model.
• How it works: orchestration, validation gates, auditable evidence.
• Proof anchors: debt-collection cognitive automation, document and contract intelligence, ServiceNow IT automation.
• Related: Smarter Processes pillar, SKG for the knowledge layer.
• Note: net-new page.